HP Virtual Library System Service and Support Remote Delivery

Partners: To view a schedule of classes and to register online for this course, click here. Or, if you would prefer to register by phone, call 1.800.732.5741 (US) or 1.800.392.7024 (Canada).

Latin America Partners click here for registration information.

HP Employees: For more information on how to access schedules and register for training, click here. The ELMS Catalog Code for this course is 25995

This course provides services training on the HP StorageWorks 6000 Virtual Library System, a new disk-based SAN backup device. After an overview of the product, an in-depth description of the hardware and software components is presented. Installation, operation, configuration, upgrade licenses, troubleshooting, and field replaceable unit (FRU) remove and replace procedures are also discussed. During the lab portion of this course, the students will apply their knowledge in various tasks that include installing, cabling, creating virtual libraries, managing LUNs, monitoring, disaster recovery, and troubleshooting. The students will also remove and replace FRU components.

This course does not cover training for the following:

• Basic SCSI interfaces
• Basic L&TT functionality
• Basic Command View TL functionality
• SAN connectivity foundations
• Backup software
• Enterprise Backup Solutions

In order to successfully complete this course, the student should have basic knowledge of the following:

• Tape backup technologies, tape libraries, and backup software
• Command View TL

The target audience for this course is HP Services field engineers; call center personnel, and other field personnel who provide installation and/or operational support assistance.

In this lecture/lab virtual classroom training you will:

• Demonstrate basic understanding of both the hardware and software components
• Install, cable, and configure a virtual library system.
• Test the initial setup parameter values
• Perform typical library operations using Command View VLS
• Monitor the VLS
• Troubleshoot the device and perform disaster recovery tasks
• Remove and replace critical FRUs

Registration may be canceled without tuition charge if Hewlett-Packard Training Registration receives notification of cancellation eleven business days prior to class. Cancellations made ten to three business days prior to class will incur a $150 cancellation charge ($210 in Canada, plus applicable taxes). Cancellations made two business days prior or less to class date and/or no-shows will incur the full tuition charge.

All course offerings are dependent on classroom, equipment and instructor availability. Hewlett-Packard reserves the right to cancel or change a class at any time without liability to the attendee for costs incurred due to such cancellations or changes, including, but not limited to, cancellation penalties for transportation or accommodations.