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StorageWorks Enterprise ESL9000 Series Maintenance ILT

Accredited Systems Engineer (ASE) Certification
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Accredited Systems Engineer (ASE) Certification logo Course Code: 2083
Length: 3 days

Delivery Method: Instructor-Led
Price: $750 US*
 $900 Canada*
*Plus Applicable Taxes

Registration

Partners: To view a schedule of classes and to register online for this course, click here. Or, if you would prefer to register by phone, call 1.800.732.5741 (US) or 1.800.392.7024 (Canada).

Latin America Partners click here for registration information.

HP Employees: HP has a new Enterprise Learning Management System (ELMS). For more information on how to access schedules and register for training, click here. The ELMS Catalog Code for this course is 2083.

Course overview

This course is designed to provide training for the HP StorageWorks ESL9000 Series Tape Libraries. The material describes ESL9000 hardware, how the Enterprise Storage Library system works, and provides instructions on how to set up, configure, and manage the Enterprise Storage Library. A discussion of error reporting mechanisms, best practices, and troubleshooting sources complete the course materials. 

The course has been updated to include the Interface Manager Board and Command View ESL. In consequence, some of the lecture materials from the previous version have been moved into a pre-requisite WBT (eLMS 16654) which must be completed before attending this instructor-led course.

At the completion of this course, the student should be able to identify the model types available in the ESL9000 product line, and also be familiar with the product support resources available. As well as cartridge capacity and drive types available in the ESL9000's.

Prerequisites

MANDATORY Prerequisite:

  • Completion of ESL 9000 Library Service and Support Prerequisite WBT

Expected prerequisites:

  • Working knowledge of tape drives and tape backup processes
  • Tape concepts
  • Advanced DLT troubleshooting
  • LTO WBT
  • Working knowledge of and participation in Library and Tape Tools (L&TT) Webinar
  • Working knowledge of Novell NetWare, Windows NT 4.0, Windows 2000, or UNIX
  • Preferred: Completion of Ultrium 460 Tape Drive Performance Troubleshooting

Audience

The target audience for this training course includes field service engineers, channel partners, and call center personnel who provide support for the ESL9000 Tape Library Family.

Course objective

After completing this course, the student will be able to successfully:
  • Understand and explain large-scale tape libraries.
  • Understand and explain the basics of DLT, SDLT, and LTO drive technology.
  • Understand and explain overall library functionality, including direct- attached storage (DAS) and Fibre Channel-attached storage.
  • Understand and demonstrate the basic operations of the library unit through the use of the GUI touch screen and diagnostic software.
  • Demonstrate the removal and replacement of ESL9000 Tape Library components.
  • Describe cleaning and adjustment procedures for the ESL9000 Series Tape Library.
  • Discuss troubleshooting, interpret messages, and demonstrate the procedures and steps required to repair an ESL9000 Series Tape Library.
  • Perform upgrades to the to the library, including memory, firmware, capacity, and adding drive modules.

Cancellation policy

Registration may be canceled without tuition charge if Hewlett-Packard Training Registration receives notification of cancellation twenty-one business days prior to class. Cancellations made twenty to three business days prior to class will incur a $150 cancellation charge ($210 in Canada, plus applicable taxes). Cancellations made two business days prior or less to class date and/or no-shows will incur the full tuition charge.

All course offerings are dependent on classroom, equipment and instructor availability. Hewlett-Packard reserves the right to cancel or change a class at any time without liability to the attendee for costs incurred due to such cancellations or changes, including, but not limited to, cancellation penalties for transportation or accommodations.
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