Planning and Designing HP Commercial / SMB Products 7.21

Course Code: 36885
Length: 3 Days

Partners: To register online for this course, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

Customers / End-Users: To register for this course please call 1.800.472.5277 (US) or 1.800.392.7024, Option 4 (Canada).

HP Employees: To register by phone, call 1.800.732.5741, Option 4 (U.S.) or 1.800.392.7024, Option 4 (Canada).

The Planning and Designing HP Commercial/SMB Solutions course provides the information and exercises necessary to help you supply technical presales support to sell, quote, and position HP products and solutions. Additionally, this course prepares you for the low-stakes exam (HP2-E11).

• Position and promote the advantages of HP products and solutions in competitive situations
• Design solutions in HP Integrity, ProLiant, and ProCurve environments over a variety of operating system platforms
• Design solutions that are ideal for company-wide deployments and mission-critical applications using the HP Storage Portfolio
• Position HP branded services that are additional to product warranty so that you can identify available internal HP business tools and resources to provide the technical assistance needed to support your presales efforts

This course is designed for presales professionals within HP internal, HP channel, and applicable HP customer organizations who support or will be expected to support the sale of HP solutions in the SMB market segment. It is specifically designed to enable participants to earn the Accredited Presales Professional (APP) certification to become Solution Architect (SA) Generalists.

HP recommends, and the instructor assumes, that you have at least one year of experience selling or supporting the sale of an IT technology or class of IT solutions within the SMB market segment before taking this course. You should also have a basic understanding of network, storage, server, security, database, and operating system environment concepts and technologies.

Before enrolling in this course, additional prerequisites include:

PreSales Technical

• Identify small and medium-size business (SMB) customers, strategies, key challenges, and the business impact
• Describe the SMB strategy, solutions, and initiatives
• Describe the seven stages of the HP Sales Cycle and some of the best practices recommended by HP
• Describe business technology and how it optimizes business outcomes and IT infrastructure key enablers
• Describe HP Unified Infrastructure Management, how it supports the IT infrastructure, and how it resolves customer challenges
• Describe the HP server strategy and portfolio, key technologies, and how to select the best solution
• Describe HP ProCurve Networking Adaptive EDGE architecture, the main switch categories, network management solutions, and the value ProCurve solutions provide
• Describe how HP is positioned within the commercial/SMB market segment
• Provide an overview of HP StorageWorks solutions, components, and strategy
• Explain how HP services differ from warranties, how HP Care Pack Services benefit the customer, and why it is important to sell services
• Describe the different types of services offered by HP
• Describe HP sizing tools and explain why it is important to size and configure solutions according to the customer’s requirements
• Describe the tools and resources available for implementing HP solutions
• Describe some of the HP solutions and their technologies, and explain why customers should select them